Free world-wide shipping for orders over USD$55!

Shipping & Refund


WHERE DO WE SHIP?

We ship worldwide.

Your order will be carefully packaged and delivered your location.

 

HOW LONG DOES THE SHIPPING TAKE?

Delivery usually takes 12-22 days for expedited shipping, 4 weeks for standard shipping. You'll be able to track your package by using the Shipping Confirmation email or SMS that we send as soon as your order begins its journey. Your shipment notification email might takes up to 2 business days to be received after placing your order.

There might be a delay of delivery during the pandemic of COVID-19 due to the temporary importing and exporting regulation depending the country you are in. 

 

FREE SHIPPING OFFER

We offer free shipping on orders over USD$55.

 

HOW DO I TRACK MY ORDER?

Once your order has shipped, you will  receive a shipment notification email or SMS that will contain a tracking number automatically. You can also find your tracking number on your account page on deasuraswimwear.com if you logged in before making your purchase. To do this, simply login to your account on deasuraswimwear.com and click on “View Order” next to the respective order. There you’ll find your shipping method and the tracking number associated with that order.

 

DUTIES AND TAXES

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and we are unable to tell you what the cost would be, as customs policies and import duties vary widely from country to country.

The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.

 

 REFUND POLICY

We want you to love your deasuraswimwear.com purchase.
Contact us if any problem occurs. 
Cancellation of orders are not refundable.  
In case of damaged/defective products, you can apply for a refund within 15 days of purchase. Please note that photos of proof are required. For any requests , please email us at info@deasuraswimwear.com specifying in detail the reasons for the refund.
 

REFUND PROCESS

To arrange a refund, please email us at info@deasuraswimwear.com

 

WHEN WILL I RECEIVE MY REFUND?

All successfully returned items will be credited to the original payment method, you will receive an email notification when your return has been processed. Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.